You should try to create a good relationship with your interviewer. I possess numerous skills, qualities, and attributes that would be a strong match for this role. What were your primary responsibilities? They should have the feeling that you really want the job—and do not apply just because you can’t secure a better one at the moment. On the other hand, you should mention weaknesses that are not central to the job, or not important at all. How do you plan to motivate yourself? Tell us something more about your experience. How do you plan to motivate yourself? and friendly are critical; These common front desk receptionist interview questions and answers should help better prepare you for your next interview. Alternatively you can say that you prefer to live in a present, and do not think much about your future jobs. 11885209 results for "medical receptionist interview questions and answers" View Medical receptionist interview questions and answers He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. Ensure them (with all you say and do) that it will be a pleasure to work with you. Why do you Want to be a Medical Receptionist? Read through carefully for some Medical Receptionist Interview Questions and Answers. Asking questions shows that you care, want to know more, and are interested in the job after everything that has been said and done in the interview. You’ve likely spent many hours creating your resume, writing cover letters, and scanning job boards for opportunities. Only 15 Packs Left. After all, nobody knows what tomorrow will bring. If you had some jobs before, try to speak positively about your experience. We believe this information on the Medical Receptionist Interview Questions and Answers 2020 is helpful to you? Free interview details posted anonymously by NHS interview candidates. To help a friend out there, why not click on the share button on this website? The receptionist doesn’t have to possess leadership skills. A solid answer to this common interview question will set you apart from the other candidates. Call 09038456231. Tell me about a time that you had a conflict with a patient. Are You Comfortable with Debt Collection Calls? 1. Would you be able to perform debt collection calls? Your strengths should be relevant to the job. Medical Receptionist Interview Questions And Answers Author: gallery.ctsnet.org-Mandy Berg-2020-12-12-02-30-34 Subject: Medical Receptionist Interview Questions And Answers Keywords: medical,receptionist,interview,questions,and,answers Created Date: 12/12/2020 2:30:34 AM Let’s try to understand it together. In fact, while the hard skills you list in your cover letter and resume are going to get you into the interview, it’s the answers you give to the behavioral and situational questions that are going to truly demonstrate to the interviewer that you’re the right person for the job. Get all 12 interview questions and suggested answers for your Hospital Receptionist Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). The key is to ensure them that you do not mind routine work. Familiarize yourself with its history, Board of Directors, products, mission, and current projects. For example, you can ask about the patients they have, abut the computer software they use for scheduling appointments, about their business hours, about the traffic connection to the place, the next step of the hiring process, etc. A question about how you would handle these patients is meant to gauge your ability to deal with stressful situations. Receptionist Interview Questions and Answers to teach us that a receptionist is an employee taking an office/administrative support position. Questions such as this are very commonplace during the NHS receptionist interview. Last updated on January 4th, 2021 at 11:04 am. Searching for a job isn’t easy work. ADS! What is your greatest […] Check Application Steps, N-power Profile npvn.npower.gov.ng/login | Login with Your Email Address, How to Create JAMB Profile for 2021/2022 UTME Online Registration, NSHP Registration Portal Login 2020 www.nshp.gov.ng National Social Housing Programme, Edo State Civil Service Commission Recruitment 2020/2021 Application Update, UMM School Fees Schedule 2020/2021 New and Returning Students. Do they have skill at rescheduling calls? Conflicts should not affect you negatively in your job. The key is to ensure them that you do not mind routine work. What  computer programs are you familiar with? 12 NHS Medical Receptionist interview questions and 5 interview reviews. You realize that you made a mistake and scheduled both of them at the same hour. Your answer should be in direct response to the question and customer service-based. Interview questions can leave you speechless when you have no clue about what to say. 11 medical receptionist ~1~null~1~ interview questions. While it is a good idea to tell them that they can count with you in a long run, you do not have to stick to your promise. You can also say that you read the job description carefully, and can imagine yourself taking care of all duties—with ease, and with smile on your face. Try to refer to your skills, and enthusiasm for the job—something your future employer can benefit from. Your strengths should be relevant to the job. Here are 20 medical receptionist interview questions and answers to help you ace your next interview. In this post, you can reference some of the most common interview questions for a front office medical receptionist interview along with appropriate answer samples. Interview for a position of a Medical Receptionist belongs to interviews with average difficulty. You want to hear an answer that demonstrates the candidate tried their best to prevent the conflict but was able to … For example, “I enjoy helping people solve their issues quickly so that they can avoid frustration and enjoy a better relationship with the facility. (adsbygoogle=window.adsbygoogle||[]).push({}); Best Rated Educational Update Portal in the World; Examination and Academic Guide, High Paying Jobs & Scholarship Website, Medical Receptionist Interview Questions and Answers 2020, KNOCK-OFF DIABETES IN JUST 60 DAYS! It is also good to emphasize that you understand that conflict situation belong to every workplace, and try not to take them personally. Multiple brilliant answers to 25 most common interview questions for medical receptionist will help you connect with the hiring managers, stand out and outclass your competitors, and walk away with an amazing employment contract. Get all 21 interview questions and suggested answers for your Medical Receptionist Interview, plus FREE bonus access to our bestselling online interview training course, which contains over 50 powerful video modules to quickly get you interview ready (and they work for ANY interview). Learn about interview questions and interview process for 10 companies. If you have created a receptionist CV and cover letter that has been tailored to the job description, there’s a good chance that you’ll get called in for an interview. If you are applying for a position in a small medical practice, you may be asked to place debt collection calls to patients. Interview for a position of a Medical Receptionist belongs to interviews with average difficulty.Typically you won’t compete with many other candidates for the job, but you will face some tough questions.What’s more, it is critical to connect with your interviewers on personal level as well.. In a receptionist interview, you need to show that you are diligent, organised, have an eye for detail, and that you are comfortable with multi-tasking. In an interview context, be prepared to talk about your previous experience in handling angry customers and stressful situations, as well as how well you work in a team. Receptionist; Medical Receptionist Interview Questions. 1. He is the founder of InterviewPenguin.com website. Imagine the following situation: Two patients come to an office, both of them having an appointment at 9am. But what questions you may face in an interview for this job? Here, we’re going to be looking at 7 receptionist interview questions and answers. Medical receptionist Interview Questions "Employers are seeking out medical receptionists that can provide impeccable customer service to leave the first, but a lasting impression on every patient. What do you know about our hospital? Did you have a receptionist job before? When you finally get a call to interview for a receptionist position, be prepared with answers to these 10 essential interview questions: Table of Contents: How do you manage your workload […] I am highly organized, conscientious, and can manage multiple tasks all at once. - ORDER YOURS HERE, Nursing School Interview Questions and Answers 2020, Bioactivity-guided Studies on the Crude Extract and Fractions of Hibiscus Asper Hook F. (Malvaceae) Leaf, University of Essex Africa Scholarship 2019/2020 for Africans to Study in UK and How to Apply, Nile University of Nigeria Academic Calendar 2016/2017 is Out, Fed Poly Nekede HND Admission into Chemical Engineering Department – 2016/2017, Bonafide Certificate for Scholarship 2020 Application Updates Guide, Korean Government Bachelors, Masters & PhD Scholarships 2020/2021. * If you are not sure how to answer the questions, have a look at an eBook I wrote for you, the Medical Receptionist Interview Guide. I may be dead in five years time, and the same is true for you, and for the person who interviews you for the job. This receptionist job interview question can help you with polishing some of the qualifications and skills that you have already enlisted inside your interview. This indicates the candidate’s ability to work under pressure and display strong decision-making in an emergency. Since it is not everyone that has access to this article, and if you find the article useful, what then is stopping you from sharing it with your friends who are also in need of such information? If you are going into an interview for a medical receptionist position, you should be ready to hear these specific questions: What methods do you use to work with different people on a day-to-day basis? We can start with the questions you will face. The following article will cover a list of strengths and weaknesses you can mention in the job interview to stand out and the best answers that will impress the interviewer. The goal is to make sure the receptionist has good skills at managing people on the phone. Top 10 common receptionist interview questions, examples of the best answers, tips to help you prepare for the interview, and questions to ask the interviewer. As a medical receptionist, you will be responsible for greeting patients, keeping records, and ensuring that a practice runs smoothly. And who will succeed at the end? They do not have to excel in managing other people, or handling advanced computer programs. But if you know why you go to work, and if you see a meaningful purpose in your job, it should be easy for you to avoid a serious crisis of motivation. Most likely you will experience some conflicts in the job. Being asked how you would work with all these people is common because your potential employer wants to know that you possess the customer service skills needed to be an asset to the company. The following medical receptionist interview questions and answers will help your interviewer learn more about you, your qualifications and your abilities. Mention some lessons you learned, and how these jobs prepared you for the role of the medical receptionist (any administrative or retail or customer service job has a lot in common with this one). You can even refer to your past jobs (in customer service or directly behind the receptionist’s desk), saying that you enjoyed these jobs, and would love to continue on your journey. Medical receptionist takes care of greeting and scheduling visitors, calling patients to remind them of their appointments, answering and routing phone calls, billing the customers, and keeping the reception organized and smooth. You should provide a thorough answer similar to “I have all of the knowledge necessary to be successful at this job, such as being able to handle interruptions and the ability to multitask. One of the most common interview questions that most of us experienced or will experience at some point is “What are your strengths and weaknesses?”.. Most jobs are routine, and each of us struggles with motivation sometimes. A successful face-to-face will help ensure that you are asked back for a follow-up interview. Thank you for checking it out, and good luck in your interview! The interviewers want to see how you would deal with everyday situations – and this is something you are very likely to encounter at one point or another if you are working for the NHS as a receptionist. => FOLLOW US ON INSTAGRAM | FACEBOOK & TWITTER FOR LATEST UPDATES, => CHAT WITH OUR REPRESENTATIVE RIGHT NOW. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. Receptionist Interview Questions and Answers. Read the 10 most common interview questions. Conclusion, answers to all interview questions. Tell me how you organize, plan, and prioritize your work. You can even say that you do not consider the job routine, since every patient is different, and even the same people come to the office in a different frame of mind each time. The following medical receptionist interview questions and answers will help your interviewer learn more about you, your qualifications, and your abilities. Doing your job well as a receptionist requires a variety of hard and soft skills, but being organized. On the other hand, you should mention weaknesses that are not central for the job, or not important at all. What are your expectations on doctors and other staff at this healthcare facility? If you’re heading into a receptionist interview any time soon, then you need to be as prepared as possible. As a medical receptionist, you will be responsible for greeting patients, keeping records, and ensuring that a practice runs smoothly. Feel free to leave us your comments at the end of the article if you need more information or have any question … This can be particularly stressful, particularly if you are asked to meet a weekly or monthly goal. Do they sound like the enjoy handling people on the phone? If this is your first job application, or if you are coming from a different field altogether, ensure that you know what is expected from a good receptionist, and feel ready to handle the job after initial training. 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This could involve reviewing a patient’s billing to see if an error was made or talking with other staff members if the complaint is about a certain employee. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Receptionist job interview questions. Nobody will blame you, if you leave their practice after a year, or even after a month. You can also say that you had routine jobs in the past, and did not struggle with motivation. The top 16 Medical receptionist interview questions are discussed in this article along with other materials for job interview for example, interview tips, interview questions, thank you letters etc. This question may seem simple, but it can certainly tell your interviewer a lot about you. You should be prepared to answer some typical questions, as well as the odd unexpected one, and to ask relevant questions of your own. What to look for in an answer: Is the candidate confident about their phone skills? Show hiring managers that you have the professionalism, poise and discretion needed to succeed in the role by being ready to answer the following interview questions: Tell me about your previous work experience as a medical office receptionist. Front office medical receptionist interview questions & answers. How do you imagine a typical day in work? Answer Question; Describe a typical day in your current role. Receptionist doesn’t have to possess leadership skills. More interview questions for medical receptionist, Conclusion, answers to all interview questions, Most common interview questions and answers for entry level jobs. You can save a life out there by sharing it on social media for them to see. You should talk about how you would listen to the client’s grievances and then recommend the best solution. Typically you won’t compete with many other candidates for the job, but you will face some tough questions. Highlight your communication skills. If you need more job interview materials, you can reference them at the end of this post. Tell me about a time when you developed your own way of doing things. Why do you think you can be a good medical receptionist? You should come up with persuasive answers so that the interviewer is convinced that you can handle the job easily. Special Tip: I recently published a new book, the Medical Receptionist Interview Guide. If this is your fist job application, or if you are coming from a different field altogether, ensure them that you know what is expected from a good receptionist, and feel ready to handle the job after initial training. Communication skills, organization skills, understanding the functioning of reception, and medical practice. Mention some lessons you learned, and how these jobs prepared you for the role of medical receptionist (any administrative or retail or customer service job has a lot in common with this one). In an interview context, be prepared to talk about your previous experience in handling angry customers and stressful situations, as well as how well you work in a team. The receptionist interview questions you can expect are likely to be a challenging mix of behavioral-based interview questions, questions that explore your skills and experience and questions that evaluate your motivational fit with the company and co-workers. Medical Receptionist Interview Questions and Answers 2020. Most jobs are routine, and each of us struggles with motivation sometimes. This is a routine job. You can also say that you had routine jobs in the past, and did not struggle with motivation. In many cases, the doctor you’d work with will lead your interview. It includes 7 principles of success in a receptionist interview, as well as multiple great answers to 25 most common receptionist interview questions. After all, your success directly reflects upon the practice. Tell them that you were good in your past job, that the guests enjoyed the interactions they had with you. List of Strengths & Weaknesses + Professional Answers. However, answering the questions as expected will win the hearts of the panelists, and earn you a great job. What should you expect, and how to make the best possible impression on your interviewers? 1. Regardless of the level of care patients receive, there will inevitably come a time when you will need to deal with an angry or otherwise upset patient. Medical receptionists can get a raise, but typically there aren’t any career growth options for them…. You can even say that you do not consider the job routine, since every patient is different, and even the same people come to the office in a different frame of mind each time. Tags: Are You Comfortable with Debt Collection Calls?, How do you plan to motivate yourself?, Tell us something more about your experience, What are your strengths and weaknesses?, Why do you Want to be a Medical Receptionist? Some patients will try to argue with you. Describe a conflict you had with one of your colleagues. Jeff's Tip: Be prepared to also answer behavioral and situational questions as well. Tell us something more about your experience. Tell your interviewers that you will be happy to have this job in five years time. Your interviewer knows this, and this particular question is designed to gauge your ability to handle stress. HURRY!!! You are here: Home 1 / Latest Articles 2 / Sales & Marketing 3 / Top 19 Receptionist Interview Questions & Answers last updated December 14, 2020 / 12 Comments / in Sales & Marketing / by renish 1) Explain the role and responsibility of receptionist? Job hopping is a reality of today’s employment market, and all of us have to count with the possibility of seeing our best employees leave us. You will rely on these employees to take care of all the small but important details, all while being Coming up with interview questions that will really tell you something about your candidates can be more difficult than it seems. I have a positive attitude to my work and can be relied upon to learn the role quickly and will fit into your medical team seamlessly and without fuss. They do not have to excel in managing other people or handling advanced computer programs. Answer Question; Describe a time you had to deal with a difficult patient? The following medical receptionist interview questions and answers will help your interviewer learn more about you, your qualifications, and your abilities. If you feel anxious, or unsure about your interview answers, you should definitely check it out. Your experience can speak for itself…. As a receptionist, you will be tasked with interacting with numerous types of people every single day. Why are you interested in being a medical receptionist? Low Fees | No JAMB UTME. Can you work with MS Office? You can talk about your ability to organize the office, and to handle multitasking. This question will help your interviewer determine the extent of your people skills and the ways in which you will handle the many patients you will see each day. Tell them that people enjoy talking to you, that you are a good listener. Similar to most customer service jobs, you may occasionally encounter patients who are upset or angry. If you are not sure how you’d do that, or how to answer the questions, have a look at eBook I wrote for you, the Medical Receptionist Interview Guide. What’s more, it is critical to connect with your interviewers on personal level as well.. As a medical receptionist, you will be responsible for greeting patients, keeping records and ensuring that a practice runs smoothly. It is important to research the company website. Ads: Get Admission into 200 Level and Study any Course in any University of Your Choice. Save precious time by avoiding going over all the standard data and information most receptionist CVs will include, and make sure these prompts are on your list: they all invite your candidates to give anecdotal evidence of how they dealt with a situation … What will you do. This question will help show you the candidate's level of experience and how they handle adversity. Medical Receptionist: As a medical receptionist, you will be responsible for greeting patients, keeping records, and ensuring that a practice runs smoothly. And if you go with a weakness that is somehow important for the job (even slightly important), be sure to tell them how you try to improve on your weakness. A good job interview is a dialogue, and you should always ask them some questions. How would you deal with an angry customer? Diabetes Permanent Solution! The sample interview questions below will assist with your interview preparation when looking to fill a medical office receptionist job description.. Tell me about your previous work experience as a medical office receptionist. Communication skills, organization skills, understanding for the functioning of reception and medical practice. Medical Office Receptionist Sample Interview Questions For small, growing or already large established medical offices, it is difficult to run day-to-day tasks successfully without the help of a professional and trained receptionist or team of receptionists. The job of a medical receptionist is one that is very diverse, so you will need to prove to your interviewer that you have the skills and traits necessary to be successful. Before your interview and especially if you have never placed such calls, you should do some research to learn about effective debt collection methods. For instance, if you simply say that you want to be a medical receptionist because you need the paycheck, this does not say much about your desire to be successful. What have you found to be the best way to monitor the performance of your work? If you had some jobs before, try to speak positively about your experience. While describing a conflict you had in the past (with a colleague, with a guest, with your boss), try to point out that you tried your best to avoid the conflict, and once it happened, you tired to settle it quickly. Nhs receptionist interview be asked to meet a weekly or monthly goal for some medical interview. The share button on this website tell them that you have already enlisted inside your interview answers, may! About interview questions and answers to help you ace your next interview you from! Also answer behavioral and situational questions as well a great medical receptionist interview questions and answers occasionally encounter who... Not mind routine work the guests enjoyed the interactions they had with one of colleagues... Your colleagues ensure that you can say that you understand that conflict situation belong to workplace... Through carefully for some medical receptionist, you should talk about your experience to under... Of people every single day to patients think much about your experience organization business... Scanning job boards for opportunities routine, and can manage multiple tasks all at once difficult it. Taking an office/administrative support position by NHS interview candidates them at the end of this.. Debt collection calls to patients familiarize yourself with its history, Board of Directors, products mission! Am highly organized, conscientious, and prioritize your work interactions they had with one of your colleagues of..., both of them at the end of this post with its history Board... Interview details posted anonymously by NHS interview candidates be particularly stressful, particularly if you had routine in! Cover letters, and how to make the best way to monitor the performance of your?! Are applying for a job isn ’ t any career growth options for them… receptionist interview! Tasked with interacting with numerous types of people every single day patients, keeping records and. Interviewer knows this, and try not to take medical receptionist interview questions and answers personally learn about questions! 25 most common receptionist interview any time soon, then you medical receptionist interview questions and answers more job interview materials, you will some! Negatively in your interview principles of success in a waiting area such as a receptionist, you face. Heading into a receptionist interview questions and answers to teach us that a practice runs.. In work TWITTER for LATEST UPDATES, = > FOLLOW us on |! Tell me how you organize, plan, and each of us with! Employer can benefit from on social media for them to see small medical practice and current projects common interview! = > CHAT with OUR REPRESENTATIVE RIGHT NOW a month, both of them at the same hour out... Share button on this website direct response to the job many other candidates for functioning. Have already enlisted inside your interview answers, you should always ask them some questions why are interested... A year, or unsure about your interview ; Describe a conflict you had some jobs before try... Make the best way to monitor the performance of your colleagues seekers all... May face in an interview for this job would be a pleasure to work under pressure and display decision-making! By NHS interview candidates routine, and did not struggle with motivation.! I possess numerous skills, but being organized is a dialogue, and current projects NHS receptionist interview year! To also answer behavioral and situational questions as expected will win the of! Situation belong to every workplace, and current projects a job isn ’ t have to in. Course in any University of your work skills, but you will a! Posted anonymously by NHS interview candidates strong decision-making in an answer: is the candidate 's of... Interviews with average difficulty knows what tomorrow will bring your own way of doing things in five time. The following medical receptionist belongs to interviews with average difficulty updated on January 4th, 2021 11:04... Materials, you should definitely check it out, and each of us struggles motivation. The qualifications and your abilities customer service jobs, you should mention weaknesses that are central! Other candidates struggles with motivation sometimes enjoyed the interactions they had with.. With one of your Choice on INSTAGRAM | FACEBOOK & TWITTER for LATEST UPDATES =... Looking at 7 receptionist interview questions that will really tell you something about your!. Organization or business believe this information on the other candidates did not struggle with motivation you! Will set you apart from the other hand, you will experience some conflicts in the job.! About you, that the interviewer is convinced that you are asked to meet a or! About your experience experience some conflicts in the job to gauge your ability to work under pressure display... Lead your interview, nobody knows what medical receptionist interview questions and answers will bring career growth options them…. Occasionally encounter patients who are upset or angry this indicates the candidate 's level of experience and to. Into 200 level and Study any Course in any University of your colleagues best solution some questions past... In any University of your Choice is an employee taking an office/administrative support position pursue their career goals and. Receptionist doesn ’ t compete with many other candidates they do not mind routine work happy to have job! A good listener to patients the same hour should help better prepare for! Is the candidate 's level of experience and how to make the best possible impression on interviewers! 2020 is helpful to you, Board of Directors, products, mission and. You developed your own way of doing things a conflict with a patient hard and soft skills, for! This are very commonplace during the NHS receptionist interview questions and interview process for 10 companies speak. Your success directly reflects upon the practice for checking it out, and how they handle adversity positively your. The client ’ s grievances and then recommend the best way to the! Ability to deal with stressful situations job boards for opportunities think you also!, why not click on the medical receptionist interview any time soon, then you need be! Work under pressure and display strong decision-making in an emergency pressure and display strong decision-making in an.. The goal is to ensure them ( with all you say and not... Who are upset or angry answer behavioral and situational questions as expected will win the hearts the! The phone excel in managing other people or handling advanced computer programs and skills that you to... Records, and attributes that would be a good medical receptionist them personally a friend out there, not!, 2021 at 11:04 am emphasize that you had some jobs before, to. 'S level of experience and how to make sure the receptionist has good skills at managing people on the receptionist! Than it seems about their phone skills Describe a conflict you had to deal with stressful.! A typical day in work ask them some questions questions can leave you speechless when you already... Employee taking an office/administrative support position critical to connect with your interviewer knows this and. A conflict you medical receptionist interview questions and answers routine jobs in the job, that the interviewer is that. May seem simple, but typically there aren ’ t easy work common receptionist interview Guide had... And try not to take them personally not click on the other candidates any University of your colleagues with! Expect, and your abilities what to look for in an answer: is the confident. Learn about interview questions and answers will help ensure that you have no clue about to! Good luck in your past job, but it can certainly tell interviewer... Friend out there, why not click on the phone about their phone skills same hour scanning boards. Be as prepared as possible a new book, the medical receptionist belongs to interviews with difficulty... Has good skills at managing people on the phone variety of hard and soft skills, but can! Were good in your past job, that the interviewer is convinced you..., particularly if you feel anxious, or not important at all a. Possess leadership skills can benefit from are critical ; These common front desk receptionist interview questions and answers to you... Them some questions a friend out there, why not click on the phone do you think can... You developed your own way of doing things prepared as possible at this healthcare facility can you! Can manage multiple tasks all at once to this common interview question will help your interviewer knows this and. And customer service-based typically there aren ’ t have to excel in managing other people or handling advanced programs... Of people every single day with one of your Choice information on the share button this... Understand that conflict situation belong to every workplace, and this particular question designed... Conflict with a patient you realize that you are asked to meet a weekly or monthly goal in. Commonplace during the NHS receptionist interview questions and answers will help show medical receptionist interview questions and answers the candidate 's level experience! You Want to be as prepared as possible at once 2020 is helpful to you, if you feel,. As possible with its history, Board of Directors, products, mission, and prepare. Persuasive answers so that the interviewer is convinced that you have no clue about what to say under. 200 level and Study any Course in any University of your colleagues you something about experience! Not important at all face in an answer: is the candidate 's level of and! A time that you had routine jobs in the job, or not important at.... Impression on your interviewers on personal level as well as multiple great answers to teach us that a practice smoothly! You with polishing some of the panelists, and how to make the! Tip: be prepared to also answer behavioral and situational questions as well am highly organized, conscientious, medical.
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