Can you pls find me the solution. Please assist me with this matter. The Speedy style is one of Louis Vuitton’s most iconic handbags. Please contact our Personalized Concierge Service at concierge_service_uec@louisvuitton.com for assistance. Several phone calls to support and a couple of email, it is now 2 weeks and I still have not received my order nor any updates. Great service despite Christmas and border closures. On my arrival to Frankfurt my wife noticed two small holes on the bag. Had no correspondence in 2 weeks from her. 590 salaries ... Canada - All Cities - Alberta - Calgary, AB, Canada Area - Edmonton, AB, Canada Area - British Columbia ... Senior Customer Service Representative. Salaries posted anonymously by Louis Vuitton employees. Phils. Since 1854, Louis Vuitton has brought unique designs to the world, combining innovation with style and always aiming for the finest quality. I feel this bag is not 100% of what I deserve and was under the perception of purchasing and as a consumer of an expensive item, I know I have certain rights and expectations. " Excellent and fast customer service!!! I ultimately cancelled my order which was for a special Christmas present. Travelled approx over 200miles, was a gift for a friend for his special day. They treat me great in the Roosevelt field stores (both locations ) . Was told it shall be sent via their depot as first class delivery. Too bad cannot leave a negative number. Only the latest review will count in the company's TrustScore. Lausanne, Geneve, Crans-Montana: Monday-Saturday: 9:30am - 8pm, Sunday: 10am - 5pm 2. I also took it the store in Malaysia and Singapore, they said, they can't do anything. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Find your next job in the luxury and fashion industry. Discuss the issues you have had with Louis Vuitton and work with their customer service team to find a resolution. Before I travelled I rang and was advised they have the scent in stock. I had not heard anything for 9 days. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. account no- [protected] Sent photos of parcels received and ring footage of delivery to Barbara. Louis Vuitton New Bond Street – Outdoor Click & Collect Also Available 17-20 New Bond Street W1S 2RB London - United Kingdom +44 207 998 6286 (Client Services) No … Best replica luxury handbags, shoes of Louis Vuitton, Chanel, Gucci, Dior, Hermes, YSL, etc. The order that I placed was not delivered by the promised date. They told me that my exchange case is a high priority and that they will contact me soon. Every time I speak with wonderful people at Customer Care, they promise the store will call me back. LV Customer Service Fashionable Designer Handbags High-end Carry-on Luggage Women's Designer Clothes, Luxury Brand Designer Tops and Shirts for Women Designer Shoes for Women Design Your Own Bag Men's Designer Casual Clothes Louis Vuitton Outlet, Luxury Discount Luxury Handbags and Purses Designer Shirts for Men LV Neverfull Tote Shoulder Bag ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Louis Vuitton Customer Service. Louis Vuitton Customer Services & Support Salaries. Happy shopping! Yasmine My bag is beautiful and well made!! I want a refund or exchange. This was something I had wanted for such a long time and my partner had ordered it as a surprise for Christmas..the whole experience has been ruined. "Ashley B. Swanson. OPENING HOURS. Thank you! I called again and the suggestion made this time is that they will just cancel and process a refund. It was originally from UK. I have ordered online - “click and collect”gift for my wife, it supposed to be new year present. I regret to inform you that the quality of the shoes are not satisfying me, couple of days ago I was surprised to find that the left shoe has lost part of its sole and quality, in no time and with no explanation within six months of the purchase. Sent photos of parcels received and ring footage of delivery to Barbara. • Louis Vuitton offers a unique hand painting service for hard-sided Monogram or Damier luggage. Worst customer service ever. Right now I am not a very happy customer. I have been trying to contact their customer support for almost a week to get a replacement sorted and an exchange on the item, but due to the total lack of response..I've had none, even though a automated message states a response within 12hrs last message was sent 3 days ago and still nothing..I seriously considering requesting a full refund and purchasing something else. I took the liberty to break down the specifics as to what you will be expecting once you take on this role as Client Service Advisor if hired. LOUIS VUITTON Official Website United Kingdom - Discover Louis Vuitton Milano Via Montenapoleone and find all Informations about opening hours, localisation, services and product offer ... Special Opening Hours. [protected]@gmail.com. Terrible customer service from Louis… Terrible customer service from Louis Vuitton Client Service. Press down arrow to move through the drop down and press the tab key inside the drop down to go to the sub menus. WAITED FOR 5 HOURS FOR AN APPOINTMENT IN MANCHESTER ABSOLUTLY REDICULOUS WONT SHOP THERE AGAIN. I placed an order online that was cancelled due to my shipping address being a PO Box. For an order close to $3000USD this is absolutely ridiculous that I had to wait over an hour just to change the shipping address on an order. Looking forward to your prompt response and action. Mobile # [protected], I am RICO LLAGAS SUASI working at Qatar Petroleum, I am working there since 2009, my wife and I turned 26th years anniversary this 2019, as part of my gift for my wife in our recent anniversary last MAY 31, she is dying to have the model of hand bag POCHETTE METIS M40780, unfortunately I cannot find even in which of your LV store located in Doha Qatar or even in Manila Philippines both of the said stores say's there is a long queue of costumers which reserved their names for this particular hand bag. I purchased two items in July 2020. Discover the surprisingly simple way to buy and sell fashion! Disappointed as LV could have mentioned this prior and I could have avoided traveling the distance. The surface leather starts to peeling off and most of LV aficionados are telling it looks like and defects or fake shoe, as I also have another LV shoe and Belt, where I don't have such problems. Discover Louis Vuitton's commitment to fine craftsmanship through a selection of leather goods, accessories and more at our Downtown Seattle and Chicago stores. I am worried that this will again be stuck in the process. This is my first review, and my first time to buy on Louisvuitton.comI wanted to buy the MM monogram my world tour personalized.I was really worried after reading all the negative reviews of people purchasing online!!! "Awesome customer service!" Sir: Anyways the main point of this is because it was brought to my attention that almost every handbag by Louis Vuitton, especially if made after 1986, should have a date code of some kind. PERSONALIZED CONCIERGE SERVICE Need help finding the perfect item? Use this comments board to leave complaints and reviews about Louis Vuitton. I am writing this with great disappointment that you failed to provide the quality & service I was expecting and your brand claims. I have a problem that during corona and 10 month span they raised their prices 3x which is not right, Come on that’s not cool . T. Txlvlovah23 Member. What is unfortunate is upper management (regional and store level) do not carry that same admiration, it is only for themselves which the correct term is being 'politically correct' . While there may be no official policies, they have been more than excellent to me with their customer service. Buy Online! The machines that engrave initials are out of use in all branches. Dear LV, I am not a new customer, but today I was a walk-in customer in LV store in Saigon Vietnam. Attached the photo and my invoice. So on my sister's 21st I had nothing to give her and still awaiting wheather to see will I get replacement or refund so disappointing considering the big brand they are. After being placed on hold several times and their not being able to figure out a number of errors, they provided overnight shipping as a conciliation although I explained that I live in another country so this doesn't do much for me as it would still have to be shipped again to get me. ... Louis Vuitton Toronto, Ontario, Canada 12 hours ago 30 applicants. Dye Transfer blighted the bottom of this Louis Vuitton Neverfull bag. I had to call each time and each time they just tell me that they escalated with management.For a well-known brand, this is terrible!!! The people you work with make or break your experience. Share. You can call Louis Vuitton at toll free number, write an email, fill out a contact form on their website www.louisvuitton.com, or write a letter to Louis Vuitton, 2 Rue Du Pont Neuf, Paris, 75001, France. For more information about the history of Louis Vuitton, bag styles, and materials, visit our Louis Vuitton Information Guide. This service is complimentary and can be requested in any Louis Vuitton store. 1)the role you are applying for, this is a job, not a career. +[protected]. They are too big and over this things they only care about how to close the next transaction! The RealReal is the leader in authenticated luxury consignment. In addition, I have tried to visit your store one day ago in New Bond Street, but unfortunately was met by your unhelpful staff, who didn't try to show any kind of assistance or customer service level expected. from your showroom: From Louis Vuitton White City, Westfield London Shopping Center, I am totally not- satisfied with this shoe. Louis Vuitton incorporates various printing applications that are unique and chosen specifically for each collection. What makes it worse is that they are making better sells more then ever during this pandemic . To resolve the problem, I tried to contact LV customer service via email, phone and WhatsApp, and I still haven't received a response from them which is extremely unprofessional for such a fashion brand. Total Pay. bank name- citi bank, ghodod road, surat, gujarat Having just written a negative review for a recent purchase from Maxmara.com, I thought it was only fair to write a positive review for my recent experience with LouisVuitton.com! ... Good pay, hours, and training. Had no correspondence in 2 weeks from her. I went to the store and Denise was very nice and helpful. A free inside look at company reviews and salaries posted anonymously by employees. That is false. Such a reputable and trusted brand, Useful. I have sent 3 emails and made 2 phone calls to be told it is still under investigation. Misleading their customers and do not take any responsibility for their mistakes, extremely rude staff and not sufficient system in place! I am hoping your main office or customer support would help me in acquiring this LV Bag Pochette Metis. Received the delivery few days later. Louis Vuitton Client Services really is a former shadow of itself, and I am specifically referring to the Irving Call Center location. My bag has either been stolen or lost. The scent had no seal, and bottle was used, it was not a full bottle. The client services rep "Chantel" or "Shontel" stated "most of the purses do not." I'm so lost. Very sad. had purchased a belt from LV some 3-4 months back from the Marina Bay sands store in Singapore. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. The bag has a major defective letter (F in France) on the heat stamp. LV Customer Service Fashionable Designer Handbags High-end Carry-on Luggage Women's Designer Clothes, Luxury Brand Designer Tops and Shirts for Women Designer Shoes for Women Design Your Own Bag Men's Designer Casual Clothes Louis Vuitton Outlet, Luxury Discount Luxury Handbags and Purses Designer Shirts for Men LV Neverfull Tote Shoulder Bag 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I will certainly be back! Lugano: Monday-Saturday: 9:30am - 8pm, Sunday: 10am - 5pm I purchased a Neverfull GM bag in December of 2018. After 100 emails and 10 visits to the store they have told me that my shoes were ware and tear and not a defect. I sent my 2012 Hampstead bag to the Chevy Chase MD store in November 2019. Ordered 4 bottles of perfume 1 did not arrive. It is very rare that an item does not. Your timepiece is a living, working object that functions 24 hours a day, 7 days a week, requiring the highest levels of performance. it was for special occasion and still it not dispatched from your store. The bag is brand new and never used, but the store in USA wouldn't exchange it for me because I'm not the original purchaser. Louis Vuitton San Francisco Union Square. I would not shop at LV again and would not recommend to anyone. Louis Vuitton Malletier, commonly known as Louis Vuitton (French pronunciation: [lwi vɥitɔ̃]) or shortened to LV, is a French fashion house and luxury goods company founded in 1854 by Louis Vuitton. Sincerely, Not the people but their process if they have any. Louis Vuitton Employee Reviews about "customer service" Updated Dec 16, 2020. Louis Vuitton Toronto Bloor Street (Curbside Pickup Only) 150 Bloor Street West M5S 2X9 Toronto - Canada 1.416.968.3993 Online booking is currently unavailable, please check back at a later time. Read employee reviews and ratings on Glassdoor to decide if Louis Vuitton is right for you. Few days I had to call again to get an update as I hadn’t heard anything. *** UPDATE ***It is now January 4th 2021 still with NO RESOLUTION! Aug 3, 2014 I called to return and Louis Vuitton sent me a return label. Monday to Friday: 8am - 9pm CT; Saturday: 9am - 9pm CT LOUIS VUITTON Official Canada Website - Explore the World of Louis Vuitton, read our latest News, discover our Women's and Men's Collections and locate our Stores Louis Vuitton store or outlet store located in Tampa, Florida - International Plaza location, address: 2223 N. West Shore Blvd., Tampa, Florida - FL 33607. The Best replica Louis Vuitton Bags store. Had no correspondence in 2 weeks from her. When I got to the store they didn’t have it. Contact Louis Vuitton customer service. Terrible Customer Support process! Meet Louis Vuitton teams. 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